Player Support & FAQ
Need help surviving the Tsim Sha Tsui blackout? Find troubleshooting guides and contact support below.
Direct Support Channels
Reach out directly for technical assistance or feedback.
Official Support Email: [email protected]
Common Issues
Landscape Orientation Lock
Ensure your device's portrait orientation lock is turned off to play in landscape mode.
Graphics Presets & FPS Tuning
Lower your graphics settings in the pause menu if you experience lag or frame drops.
Offline Maze vs Online 3D Tile Streaming
Procedural mazes work offline, but full 3D map streaming requires an active internet connection.
Frequently Asked Questions
Do I need a LandsD API key for offline play?
No, offline play uses pre-generated procedural mazes. The API key is only for real-time 3D map streaming.
What devices are supported?
iOS 15+, iPadOS 15+, Android 10+, and modern Desktop browsers (Chromium/Safari).
How do controls differ between Desktop and Mobile?
Desktop uses standard WASD + Mouse look. Mobile uses dynamic virtual thumbsticks and touch dragging.
How do I manage my data privacy?
You can toggle telemetry and data sharing off at any time via Settings -> Privacy in the main menu.
Is the game really 100% free?
Yes. Zero ads and zero in-app purchases. It is purely a free showcase of Lion Rock Technology's engine capabilities.